MAY 27, 2020
ALL BRANCHES HAVE NOW RE-OPENED!
We are excited to be able to have our customers able to come back into our branches. While we are certainly thrilled to see a positive step in the direction of a more normal way of life, we want to make you aware of the status of our operations:
Will-Calls: Customers may enter our buildings as in the past. Please practice safe social distancing.
Deliveries: At this time, we must continue to have some restrictions on our delivery service that minimizes exposure to other people and practices safe social distancing.
Curbside Pickup: We are continuing to offer our curbside service. Just call ahead with your order if you would prefer to use that service.
Showroom Use: Our showrooms will be available by appointment so that we can ensure that there are not too many people in a confined space at the same time. Just call us to set a time.
Employee Daily Health Checks: We are taking every employee’s temperature prior to each work day and monitoring any possible COVID-19 symptoms daily.
Face Masks: Our employees have been instructed to wear face masks when safe social distancing is questionable. We would like to encourage our customers to help support us by wearing a mask also. This helps to keep us all safe and our businesses operating.
Social Distancing: We ask that all people in our buildings practice safe social distancing at all times.
Hand Hygiene: We have hand sanitizer readily available in our branches.
Please contact your local branch should you have any questions.
MARCH 24, 2020
ALL BRANCHES AT LANHAM HARDWOOD FLOORING CO. ARE OPEN AND OPERATING UNDER NORMAL BUSINESS HOURS.
While Kentucky, Ohio and Indiana have issued restrictions to certain types of businesses due to COVID-19, Lanham Hardwood Flooring Co. is deemed as an essential business as a distributor in the construction supply chain.
We are practicing all social distancing and hygiene requirements. As well, we have made modifications to our delivery and will call services to help minimize the spread of the virus. Feel free to contact your local branch with any questions.
Thank you for your support!
Lanham Hardwood Flooring Co., Inc.
The state mandates issued by Kentucky, Ohio and Indiana will not apply to Lanham Hardwood Flooing Co. We will remain open for business with our usual Monday thru Friday hours. However, in a continuing effort to provide a safe workplace for our employees as well as you, our customers, we will be implementing some changes to our daily routine.
Firstly, we will be emphasizing social distancing practices at our warehouse. We will be operating with closed entrances and implementing “Will Call” procedures on all orders. Please call ahead with what you will need and let us know when to expect your arrival before you pick up. We will make every effort to have ready for when you arrive. Call or knock on our warehouse door to let us know you are there, and we will bring your items out to you.
This “Curbside Pickup” system will ensure that everyone maintains a safe social distance from each other while providing quick service to our customers. We will also not allow “Aisle Shopping” like we are all used to for an undetermined period of time.
Secondly, we will also have limited deliveries to consumers residential homes. This will keep our delivery drivers from entering numerous homes and exposing themselves to the Covid-19 virus (again social distancing). It is important that you call your local Lanham Warehouse to schedule deliveries as soon as you know you will need product delivered. We will let you know then what our schedule permits and whether or not we can accommodate.
We sincerely appreciate your patience and understanding during these challenging times. If any of these operating procedures should change, we will do our best to keep you informed.